Returns & Exchanges

At Bonny, we want you to love every piece in your home, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it's a change of heart or a change in decor, our streamlined process ensures your satisfaction is always our top priority.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.

3

Ship It Back

Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned home goods, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing